Tru By Hilton Franklin Cool Springs Nashville, Tn
What Guests Say
Breakfast was a little lacking, but still enough food and enough of the food to get me going in the morning. Would have loved to have seen better eggs and maybe some bacon. The buffet style breakfast was a bit misleading and lacking but the rest of the hotel made up for it. Loved the game room downstairs my kids and I played games and pool until after midnight. That was way more fun than just sitting in the room watching TV and provided some activities that I've never seen at a hotel before.
John
April 2025
We liked the friendliness, the access to multiple areas for work and play. It was very comfortable to relax. The market had healthy food options and the refillable station with the complimentary cafe was frequently used. Breakfast was balanced protien, grain, fruit, oatmeal, bacon/sausage, pancake, yogurt, bread etc. etc. Delish!! The water pressure and amenities was wonderful. WIFI was fast and the room super comfortable with plenty of outets, storage and nightlights. We were constantly asked if we needed anything. It was truly a wonderful easy and good location to stay. Parking was perfect and easy.
Monica
November 2024
Because we stayed from weekday to weekend breakfast was different everyday. It was nice to have the variety. The location was a perfect distance from Nashville. We only ran into traffic one morning. There are plenty of food options near by and a variety of food types to try. The rooms were clean, the pillows were comfortable, and the shower was always hot!
Morgan
February 2025
The location was excellent and near all of our meetings. The rooms were a good size, clean and comfortable. The lobby was spacious and was the perfect setting for a couple of Zoom meetings. The gym was well-equipped and exactly what I needed to maintain my workout regimen.
Bowie
November 2023
I had a major mixup. The staff was incredible. The rooms were clean and comfortable.
Karen
July 2024
It was so conveniently located off of the interstate, but quiet area, with a hospital just a few blocks away. I always like to know the area of the hospital on vacations just in case they are needed! It was the cutest lobby, complete with pod swings, a pool table, and several board games for the kids. Breakfast was delicious. We have a 1 year old and never before have I had a hotel accommodate our room with a pack-n-play or crib. Tru was prepared! Beds were super comfy, rooms clean! This was our first time staying at a Tru by Hilton, but will definitely be looking for them at future destinations.
Tiffany
June 2023
It was close to some friends we were visiting. Staff were excellent, breakfast was good, it was a newer hotel so everything was still in pretty good condition, and the area it was located in was nice.
Debra
November 2024
The hotel appears to be relatively new and the lobby is bright and modern. They have nooks for you to use that would give you privacy while on a computer and the Front Desk staff were incredibly warm & welcoming. When I had questions they were answered with a smile and my request for an extra blanket was fulfilled immediately. The staff are wonderful and I'd stay here again mainly because of them.
Jonathan
April 2023
Very clean, professional staff, and decent breakfast and food options.
Dezarae
November 2024
The staff were friendly and knowledgeable. My room was spacious, clean, quiet, and comfortable. The breakfast was very good and a nice selection. Coffee was always available. The lobby was welcoming and well equipped with a pool table and board games. There was a nice quiet area designated for electronic usage. Location was easily accessible and close to areas I was visiting, I would definitely stay here again!
Suzanne
November 2023
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